Support Board
Date/Time: Tue, 04 Nov 2025 22:22:11 +0000
us_equities_utp_cta_exhange error
View Count: 323
| [2024-01-09 17:59:57] |
| Apollonia - Posts: 19 |
|
Hello. I have Nasdaq Totalview. I recently tried pulling up a chart of $ZIM (NYSE) but the chart wouldn't load and gave me the "us_equities_utp_cta_exhange" error. I've tried everything. The chart then just blacks and nothing shows. Can you please let me know what's wrong? https://www.sierrachart.com/image.php?Image=1704823366729.png Date Time Of Last Edit: 2024-01-09 18:03:31
|
| [2024-01-09 18:14:57] |
| Sierra_Chart Engineering - Posts: 21309 |
|
You are running an older version of Sierra Chart. You need to update: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-09 18:42:22] |
| Apollonia - Posts: 19 |
|
Thank you. Separately, I tried updating the days to load to 500 days but the chart only loads to July 2023 for $U. That particular stock is over 3 years old at this point but I cannot load 500 days. Is there a limit on NQTV? |
| [2024-01-09 19:16:27] |
| Sierra_Chart Engineering - Posts: 21309 |
|
First go through these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: