Support Board
Date/Time: Sat, 12 Jul 2025 22:46:43 +0000
Daily OHLC previous high incorrect on non-time-based chart
View Count: 355
| [2023-12-13 15:39:14] |
| joshtrader - Posts: 519 |
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On a 1 minute chart, the "PrevHigh" value is correct, at 4698.50: https://www.sierrachart.com/image.php?Image=1702478230200.png When changing to a 5000V chart, the "PrevHigh" value is incorrect, and shows 4698.25: https://www.sierrachart.com/image.php?Image=1702478170772.png (see the last few bars before the background color changes) This is no doubt related to the fact that the high tick at 4698.50 was made with a timestamp of 15:59:59.xxx, so I suspect a rounding error of some sort is involved. This is for yesterday, trade date 12/12/2023. Attached are the study settings. The symbol settings are to start 9:30:00 and end 15:59:59, and "new bar at session start" is set to Yes. This occurs whether evening is enabled or not. Also, I tried to increase the number of bars by going to a 500V chart, but see the same result. |
 SC_DailyOHLC.png / V - Attached On 2023-12-13 15:38:21 UTC - Size: 117.53 KB - 87 views |
| [2023-12-13 17:14:54] |
| John - SC Support - Posts: 40857 |
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Please get us those two charts so we can take a look. Offhand, it appears that your Daily OHLC is not picking up the correct bars for some reason. Follow these instructions to get us the charts (ignore the fact that it calls for 1 chart, we need the two of them): Support Board Posting Information: Providing Chartbook with Only a Single Chart Also, what is your Global Time Zone set to? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-14 03:17:16] |
| joshtrader - Posts: 519 |
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Thank you for looking. Chartbook is attached. Global time zone is Eastern.
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Private File |
| [2023-12-14 04:17:50] |
| Sierra_Chart Engineering - Posts: 20184 |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-14 04:25:52] |
| Sierra_Chart Engineering - Posts: 20184 |
|
We think we have identified the problem and a small adjustment has been made to fully include the last second down to microseconds.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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