Support Board
Date/Time: Tue, 20 May 2025 20:12:08 +0000
V2568
View Count: 319
| [2023-12-10 10:46:04] |
| User585104 - Posts: 150 |
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Hi, So in this version load files on start up randomly does not work, I have added and removed file and the issues persists. Also hide chart vlaue tool when pointer not over chart has stopped working. I have dloaded the pre release and gone back to V2568 and still it does not work. I have turned the setting to off, saved rebooted, then turned to on and repeated to no avail. Thanks |
| [2023-12-10 13:10:15] |
| User585104 - Posts: 150 |
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It appears I turned on the global cursor without realising, so the chart value tool issue is as usual user error =]
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| [2023-12-11 16:45:49] |
| John - SC Support - Posts: 39923 |
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We are not seeing any issues with "Open Files on Startup". Keep in mind that on the login page that pops up before the full Sierra Chart starts, there is the option to disable this option. We wonder if you may have selected that by accident at some point. How many files are you trying to open on startup and are they all chartbooks, or do you have any spreadsheets? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-11 17:10:18] |
| User585104 - Posts: 150 |
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Hi, No that option wasn't disabled. It just seems to happen randomly. I'm loading 1 chartbook that contains 4 charts, a 1H and 3 tick charts all for the ES, no studies or spreadsheets. Just 4 clean charts. Thanks |
| [2023-12-11 19:36:30] |
| John - SC Support - Posts: 39923 |
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Next time you have this issue, please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-11 19:40:08] |
| User585104 - Posts: 150 |
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Ok will do thanks
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