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Date/Time: Fri, 01 Dec 2023 10:33:30 +0000

User Email Questions

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[2014-07-25 05:46:11]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. For the fastest response Please use the Support Board. This has been reposted on the support board.

First, my crosshairs are white and I'd like them black so it's easier to see and ALSO when the price follows the crosshairs I also want the price to be black not white. I imagine once the color is changed it all is black. How do I fix this?

For help with this, refer to the Chart Values Tool documentation here:

The documentation explains the tool and how to change colors and other details.

Second, when I click on a candle on my other charts a small window appear that shows : time,opening,high,low.last prices and vol. Can you tell me how to get that window to appear again? This is very important.
The documentation for this is here:

Third, I want ALL my time stamps including the charts to show PST Not military time. VERY Important.

Refer to the time zone documentation here:

Forth, several of my longer term charts are blank.

If the chart is blank, most likely the reason is that the symbol is not valid with the Data/Trading service you are using. The solution to this is to change the symbol of the chart to the corresponding symbol supported by the service you are using. Here are the instructions for this:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-25 05:47:22

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