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Date/Time: Wed, 29 May 2024 00:00:06 +0000



Chart indicators are not working

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[2014-07-24 14:49:35]
User76463 - Posts: 3
Some of my custom indicators are not working. Can you tell me why this is happening? The slow response to have this fixed is unacceptable. I have multiple positions on so I can't just close everything out. How can I rely on these charts to make money? The customer service policies should be reviewed and updated.
[2014-07-24 14:58:50]
User76463 - Posts: 3
Sorry for the complaint it is not on your side. Thank you for your help.
[2014-07-24 16:22:06]
Sierra Chart Engineering - Posts: 104368
Let us know if you still need help. We need more information about what exactly is not working. This is not descriptive enough for us.

In general, help with custom indicator/studies needs to come from the developer of those, which is not us.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-24 16:22:17

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