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Date/Time: Wed, 17 Jul 2024 09:51:41 +0000



error connecting to Rithmic

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[2014-07-21 13:18:24]
Dom7364 - Posts: 257
Login & password are correct, new trial today and not connecting (see below):

Rithmic Trading - Port for executable: 53217 | 2014-07-21 15:15:38
Rithmic Trading - Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-07-21 15:15:38
Rithmic Trading: Connecting to the server 127.0.0.1. Port 53217 | 2014-07-21 15:15:40
Socket (460100) - Connected. | 2014-07-21 15:15:40
Rithmic Trading: Connected to server. | 2014-07-21 15:15:40
Rithmic Trading: Sending logon request message. | 2014-07-21 15:15:40
Rithmic Trading | Starting the connection process to data and trading service. | 2014-07-21 15:15:40
Rithmic Trading | Logging is enabled. Log file: Rithmic.log | 2014-07-21 15:15:40
Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2014-07-21 15:15:40
Rithmic Trading | Server Alert: Market Data Connection Opened | 2014-07-21 15:15:42
Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2014-07-21 15:15:43
Rithmic Trading Server Info - Server Name: SC DTC Bridge. Server Version: 1.1. Provider Name: Rithmic DTC. | 2014-07-21 15:15:43
Rithmic Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-21 15:15:43
Rithmic Trading - Logon error from server | 2014-07-21 15:15:43
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-21 15:15:43
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-21 15:15:43
Socket (460100) - Shutdown and closed. | 2014-07-21 15:15:43
Rithmic Trading: Disconnected from the server. | 2014-07-21 15:15:43
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2014-07-21 15:15:43
File >> Disconnect selected. | 2014-07-21 15:16:40
Rithmic Trading: Disconnected from the server. | 2014-07-21 15:16:40


Thanks
[2014-07-21 13:35:44]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2014-07-21 15:15:43

Refer to step 16 here:
Rithmic Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-07-21 14:19:01]
Dom7364 - Posts: 257
I am connected to Rithmic Trader..So login/pass are correct but getting this still:

Rithmic Trading: Bridge process is still running. | 2014-07-21 16:17:19
Rithmic Trading: Connecting to the server 127.0.0.1. Port 41447 | 2014-07-21 16:17:21
Socket (2152) - Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2014-07-21 16:17:22
Socket (2152) - Shutdown and closed. | 2014-07-21 16:17:22
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-21 16:17:22
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-21 16:17:22
Rithmic Trading: Disconnected from the server. | 2014-07-21 16:17:22
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-21 16:17:22

Rithmic Trading: Bridge process is still running. | 2014-07-21 16:17:24
Rithmic Trading: Connecting to the server 127.0.0.1. Port 41447 | 2014-07-21 16:17:26
Socket (2140) - Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2014-07-21 16:17:27
Socket (2140) - Shutdown and closed. | 2014-07-21 16:17:27
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-21 16:17:27
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-21 16:17:27
Rithmic Trading: Disconnected from the server. | 2014-07-21 16:17:27
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-21 16:17:27

[2014-07-21 16:00:36]
Dom7364 - Posts: 257
Should be all working according to the Broker.
[2014-07-21 17:35:44]
Sierra Chart Engineering - Posts: 104368
Who is your broker?

They should know how to handle a "permission denied" error. They will need to contact Rithmic for help with this. We cannot help with it.

This is not relevant to the issue:

Rithmic Trading: Bridge process is still running. | 2014-07-21 16:17:24


This is the result of when the bridge program is shutting down and cannot because the Rithmic API is slow to disconnect. After a few seconds, a new connection will occur and you will get "permission denied" again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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