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error connecting to Rithmic

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[2014-07-21 13:18:24] #1 [Go To First Post]
Dom7364 - Posts: 257
Login & password are correct, new trial today and not connecting (see below): Rithmic Trading - Port for executable: 53217 \| 2014-07-21 15:15:38 Rithmic Trading - Starting server: C:\SierraChart\Rim\DTCBridge.exe \| 2014-07-21 15:15:38 Rithmic Trading: Connecting to the server 127.0.0.1. Port 53217 \| 2014-07-21 15:15:40 Socket (460100) - Connected. \| 2014-07-21 15:15:40 Rithmic Trading: Connected to server. \| 2014-07-21 15:15:40 Rithmic Trading: Sending logon request message. \| 2014-07-21 15:15:40 Rithmic Trading \| Starting the connection process to data and trading service. \| 2014-07-21 15:15:40 Rithmic Trading \| Logging is enabled. Log file: Rithmic.log \| 2014-07-21 15:15:40 Rithmic Trading \| Connecting to Rithmic Paper Trading server. \| 2014-07-21 15:15:40 Rithmic Trading \| Server Alert: Market Data Connection Opened \| 2014-07-21 15:15:42 Rithmic Trading \| Server Alert: Market Data Connection Login Failed. Result text: "permission denied" \| 2014-07-21 15:15:43 Rithmic Trading Server Info - Server Name: SC DTC Bridge. Server Version: 1.1. Provider Name: Rithmic DTC. \| 2014-07-21 15:15:43 Rithmic Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. \| 2014-07-21 15:15:43 Rithmic Trading - Logon error from server \| 2014-07-21 15:15:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-07-21 15:15:43 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-07-21 15:15:43 Socket (460100) - Shutdown and closed. \| 2014-07-21 15:15:43 Rithmic Trading: Disconnected from the server. \| 2014-07-21 15:15:43 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. \| 2014-07-21 15:15:43 File >> Disconnect selected. \| 2014-07-21 15:16:40 Rithmic Trading: Disconnected from the server. \| 2014-07-21 15:16:40 Thanks

[2014-07-21 13:35:44] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant message: Rithmic Trading \| Server Alert: Market Data Connection Login Failed. Result text: "permission denied" \| 2014-07-21 15:15:43 Refer to step 16 here: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-07-21 14:19:01] #3 [Go To First Post]
Dom7364 - Posts: 257
I am connected to Rithmic Trader..So login/pass are correct but getting this still: Rithmic Trading: Bridge process is still running. \| 2014-07-21 16:17:19 Rithmic Trading: Connecting to the server 127.0.0.1. Port 41447 \| 2014-07-21 16:17:21 Socket (2152) - Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. \| 2014-07-21 16:17:22 Socket (2152) - Shutdown and closed. \| 2014-07-21 16:17:22 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-07-21 16:17:22 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-07-21 16:17:22 Rithmic Trading: Disconnected from the server. \| 2014-07-21 16:17:22 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-07-21 16:17:22 Rithmic Trading: Bridge process is still running. \| 2014-07-21 16:17:24 Rithmic Trading: Connecting to the server 127.0.0.1. Port 41447 \| 2014-07-21 16:17:26 Socket (2140) - Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. \| 2014-07-21 16:17:27 Socket (2140) - Shutdown and closed. \| 2014-07-21 16:17:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-07-21 16:17:27 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-07-21 16:17:27 Rithmic Trading: Disconnected from the server. \| 2014-07-21 16:17:27 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-07-21 16:17:27

[2014-07-21 16:00:36] #4 [Go To First Post]
Dom7364 - Posts: 257
Should be all working according to the Broker.

[2014-07-21 17:35:44] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Who is your broker? They should know how to handle a "permission denied" error. They will need to contact Rithmic for help with this. We cannot help with it. This is not relevant to the issue: Rithmic Trading: Bridge process is still running. \| 2014-07-21 16:17:24 This is the result of when the bridge program is shutting down and cannot because the Rithmic API is slow to disconnect. After a few seconds, a new connection will occur and you will get "permission denied" again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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