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Date/Time: Fri, 23 Feb 2024 18:09:37 +0000



black screen

View Count: 188

[2023-10-17 19:27:22]
User937713 - Posts: 5
hi ive recently activated the sc trial version running on m1 parallels program..and keep getting a black screen...i followed all the instructions possible on your threads and nothing is fixing the issue..can someone help please
Date Time Of Last Edit: 2023-10-17 19:29:44
[2023-10-17 22:04:53]
Sierra_Chart Engineering - Posts: 12922
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".

To get started with Sierra Chart, follow the Sierra Chart setup instructions here:
Sierra Chart Setup Instructions 1

Let us know if you need more help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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