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Date/Time: Thu, 10 Oct 2024 19:31:09 +0000



Current status: Inactive

View Count: 252

[2023-10-16 21:36:47]
User668772 - Posts: 5
Hi, signed up for Free Trial 10/15. Current Status: Inactive. Cannot Connect to Data Field. Tried self help page. Probably screwed things up. Any suggestions?? Thank You!
[2023-10-16 23:39:24]
Sierra_Chart Engineering - Posts: 16615
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".

To get started with Sierra Chart, follow the Sierra Chart setup instructions here:
Sierra Chart Setup Instructions 1
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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