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Date/Time: Wed, 08 May 2024 02:05:05 +0000



Sierra Chart exception filling up message log

View Count: 275

[2023-10-16 16:26:38]
User719512 - Posts: 227
Hi Sierra Engineering,
Have been seeing this recently on occasion and cannot pinpoint it for a repro. Here is the info I could gather when attaching debugger.
Can you provide Public symbols so issues like this could be better detailed???

Only thing that might seem relevant is I was on v2557 and using studies that use GDI functions. As you can see, my code is not on the stack and do not appear to be part of the issue.


Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.073 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.127 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.357 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.426 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.574 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.626 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.856 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.917 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:24.073 *
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:24.123 *

Exception thrown at 0x000000014048CA74 in SierraChart_64.exe: 0xC0000005: Access violation reading location 0x000000000DC7EE88.


>  SierraChart_64.exe!000000014048ca74()  Unknown
  SierraChart_64.exe!000000014048cd53()  Unknown
  SierraChart_64.exe!00000001406523f2()  Unknown
  SierraChart_64.exe!00000001405c52f9()  Unknown
  SierraChart_64.exe!00000001405e1eda()  Unknown
  SierraChart_64.exe!00000001401bdf0c()  Unknown
  SierraChart_64.exe!00000001401bdfcb()  Unknown
  user32.dll!UserCallWinProcCheckWow()  Unknown
  user32.dll!CallWindowProcW()  Unknown
  SierraChart_64.exe!0000000141060a00()  Unknown
  user32.dll!UserCallWinProcCheckWow()  Unknown
  user32.dll!DispatchMessageWorker()  Unknown
  SierraChart_64.exe!000000014106d1d2()  Unknown
  SierraChart_64.exe!000000014106d835()  Unknown
  SierraChart_64.exe!0000000141223d6f()  Unknown
  SierraChart_64.exe!00000001411e061e()  Unknown
  kernel32.dll!BaseThreadInitThunk()  Unknown
  ntdll.dll!RtlUserThreadStart()  Unknown

[2023-10-16 18:13:18]
Sierra_Chart Engineering - Posts: 14263
Do you have this problem when running Sierra Chart in safe mode?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-16 18:13:27
[2023-10-16 18:54:27]
User719512 - Posts: 227
No, do not see this with safe mode.
I have also run Sierra under the VS debugger, and no exceptions happen in my study code. I believe I only started seeing this when I used
sc.p_GDIFunction =
in a new study. I don't have a solid repro at this time, and I have seen it even if my GDI function does a simple return and no drawings. I do have OpenGL enabled.
[2023-10-16 18:58:37]
Sierra_Chart Engineering - Posts: 14263
Ok we will need to do some testing with OpenGL then.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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