Support Board
Date/Time: Thu, 22 May 2025 15:40:48 +0000
Not receiving Market Depth
View Count: 287
| [2023-10-02 08:43:34] |
| vddfollow - Posts: 20 |
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Hello, I can't see Market Depth on DOM. Also I don't have any MarketDepthData file in Sierra Windows folder. How can I do ? I join you some screenshot of my settings Thanks a lot in advance Have a nice week Jeremy |
 DOM screenshot.png / V - Attached On 2023-10-02 08:42:51 UTC - Size: 61.98 KB - 88 views sierra chart server settings.png / V - Attached On 2023-10-02 08:42:56 UTC - Size: 35.47 KB - 89 views Data trade settings.png / V - Attached On 2023-10-02 08:43:00 UTC - Size: 32.86 KB - 89 views |
| [2023-10-02 08:47:57] |
| vddfollow - Posts: 20 |
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Okay managed to do it with supporting Sierra Data in Data Trade Server settings. You can close ticket. Regards |
| [2023-10-02 08:56:50] |
| Sierra_Chart Engineering - Posts: 19676 |
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Yes that is correct. Otherwise the data was coming from Rithmic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-02 08:56:57
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