Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 02:03:07 +0000



Delayed Data.

View Count: 326

[2023-10-01 18:00:07]
Anushan Varatharasa - Posts: 1
CME Data was deactivated yesterday as I forgot to make a payment. now I have paid for it. my charts show that I am receiving delayed data. I am paying a non-professional fee and already logged into my future-funded account. the chart still shows delayed data. there is no error message about delayed data when opening up the chart. Is there something elseI should do do get real time data.
Date Time Of Last Edit: 2023-10-01 18:01:09
imageIMG_8183.png / V - Attached On 2023-10-01 17:59:37 UTC - Size: 154.34 KB - 51 views
[2023-10-02 09:20:28]
Sierra_Chart Engineering - Posts: 14189
If you are still receiving delayed data, restart Sierra Chart.

Set "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to Yes. If you have changed this setting, then reconnect to the data feed after by selecting 'File >> Reconnect".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account