Support Board
Date/Time: Thu, 06 Nov 2025 02:25:26 +0000
my account shows in Trade Account Monitor but not in Chart Trade Window
View Count: 451
| [2023-09-15 16:51:44] |
| User968654 - Posts: 38 |
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I am connected to the data feed with my live trading account. But the Chart Trade Window doesn't show the account. Please help me to get back to live trading. |
| [2023-09-15 17:31:00] |
| Sierra_Chart Engineering - Posts: 21320 |
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Who is your broker?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-15 17:49:27] |
| User968654 - Posts: 38 |
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AMP Global Futures LLC
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| [2023-09-15 18:34:15] |
| John - SC Support - Posts: 42801 |
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Are you setup with AMP to use CQG or Teton for your order routing?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-15 18:40:37] |
| User968654 - Posts: 38 |
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CQG. Thanks I reset. All good.
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