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Date/Time: Thu, 18 Jul 2024 04:02:47 +0000



Sierra Teton / AMP Futures Order Rejection

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[2023-08-18 19:18:10]
User464128 - Posts: 1
Got this error when submitting a limit order for an exchange traded spread, I used the Find Symbol dialog to load the symbol.

Teton CME Order Routing (Order reject). Info: Trade Order Error - Symbol not allowed by master firm account for trading. Internal Order ID: 17998. Service Order ID: 245482. Symbol: GFU23-GFV23.FUT_SPREAD.CME. Account: | 2023-08-18 13:56:04.161

I talked to AMP first and they said it's a Sierra issue.
[2023-08-18 21:34:00]
Sierra_Chart Engineering - Posts: 15496
We will contact AMP about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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