Support Board
Date/Time: Sat, 24 May 2025 07:04:50 +0000
Sierra chart only updating every 5 seconds
View Count: 420
| [2023-08-03 19:26:41] |
| User398249 - Posts: 4 |
|
I've made no changes to software or charts since yesterday. Today everything is super lagging. I have realtime clock on charts and it is only updating every 5 secs. I am not having this issue outside of Sierra Chart. Is it just me? or is there something wrong with feed? |
| [2023-08-03 20:09:50] |
| John - SC Support - Posts: 40015 |
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What is a symbol for which you are seeing this occur? What is your "Chart >> Chart Settings >> Display >> Chart Update Interval" set to? If it is 0, then what is your "Global Settings >> General Settings >> General >> Chart Update Interval" set to? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-03 20:36:19] |
| User398249 - Posts: 4 |
|
Chart Display is 0 Global is 500 ms Instrument is ES And just now at 3:30 bar, everything just started working normally like a dam was broken. While the program was running. I'm on 2528 btw. |
 8-3-2023 3-28-26 PM.png / V - Attached On 2023-08-03 20:35:50 UTC - Size: 40.07 KB - 104 views 8-3-2023 3-29-57 PM.png / V - Attached On 2023-08-03 20:35:55 UTC - Size: 35.34 KB - 101 views Attachment Deleted. |
| [2023-08-03 21:22:25] |
| Sierra_Chart Engineering - Posts: 19686 |
|
What specific year and contract month. September 2023?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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