Support Board

Date/Time: Fri, 03 May 2024 19:09:33 +0000

[Locked] - Important Update: Version 2528

[2023-07-29 14:32:40] #1 [Go To First Post]
Sierra_Chart Engineering - Posts: 14205
Version 2528 has been released, and users running versions 2519 through 2527 need to update as we will be locking these versions out, in about two weeks. A problem has been discovered from approximately 2519 through 2527, not commonly encountered, where when starting Sierra Chart an exception could occur. This relates to the storage of the last Date-Time that historical daily data has been downloaded for a particular symbol. When a symbol exceeds more than 31 characters in length, it will lead to an exception when Sierra Chart is started and effectively prevent Sierra Chart from starting. Simply updating to the current version will immediately resolve the problem if you have this issue. If you are not able to start Sierra Chart and update through Help >> Download Current Version, then install the current version of Sierra Chart from here: Software Download: Software Download Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-11 13:53:26

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