Support Board
Date/Time: Wed, 05 Nov 2025 22:57:39 +0000
Account Monitor Balances
View Count: 393
| [2023-07-20 19:36:54] |
| User148596 - Posts: 217 |
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Hi, unfortunately my trade account monitor balances window is not functioning properly. For example today it showed I had a closed profit/loss of +200 in one of my accounts with an open p&l of $1200. But when I closed the trade it showed a closed p&l of just $493. So I'm curious what could be causing this issue. I'm assuming it not a problem with Sierra but with the broker (it's a topstep tryout account and I am using the trade allocator in Sierra to trade multiple tryout accounts). Thanks |
| [2023-07-20 19:52:03] |
| John - SC Support - Posts: 42801 |
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Refer to the following, particularly the highlighted 5th paragraph: Trading Information Windows: Trade Account Monitor (Account Balances) Window For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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