Support Board
Date/Time: Wed, 05 Nov 2025 22:21:09 +0000
Not connecting at all
View Count: 369
| [2023-07-17 14:32:24] |
| User395037 - Posts: 2 |
|
Hi I am trying to connect on Sierra and it just repeatedly fails! I will click the 'send for analysis' button, so could you please have a look and see what is wrong and what is happening? Thank you |
| [2023-07-17 14:32:53] |
| Sierra_Chart Engineering - Posts: 21319 |
|
Do you still need help with this? We see many errors like this: DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2023-07-16 13:04:56.130 * This is a connectivity problem to Rithmic. We cannot help with that. Refer to: Data/Trading Service Connection and Symbol Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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