Support Board
Date/Time: Wed, 05 Nov 2025 22:21:49 +0000
NEED remote assistance help as soon as possible
View Count: 406
| [2023-07-17 11:52:12] |
| User922418 - Posts: 18 |
|
Have no issue paying remote support fee of $0.80/minute Just want it resolved as soon as possible Can someone at support please contact me thanks |
| [2023-07-17 12:26:58] |
| Sierra_Chart Engineering - Posts: 21319 |
|
User called. Issue was out of available space on their storage device. We recommend installing an additional solid-state drive or NVME storage device on the computer with a size of at least 2 TB and moving Sierra Chart to that location. For instructions to move Sierra Chart to another folder, refer to: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-07-17 12:27:12
|
| [2023-07-17 13:48:19] |
| User922418 - Posts: 18 |
|
Sierra Support is the best in the business Anthony was a true professional in resolving my issue. I highly recommend Sierra Charts to others who might be sitting on the fence about using this platform. Simply the best in the industry! . |
To post a message in this thread, you need to log in with your Sierra Chart account: