Support Board
Date/Time: Wed, 05 Nov 2025 15:13:55 +0000
Download Failed
View Count: 371
| [2023-06-19 22:30:46] |
| Anderson Bez Batti - Posts: 1 |
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I recently renewed my license and when I opened the Sierra Chart this message comes up: Download Failed, Historical data only supported with Sierra Chart data feed and all my charts are stuck in 26/06/202, I have tried replaying it and changing the symbol but every time is goes to do the download the message comes up. What should I do? |
| [2023-06-20 13:32:48] |
| Sierra_Chart Engineering - Posts: 21315 |
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You need to activate the exchanges that you require here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed After that, restart Sierra Chart. If there is any missing data, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-20 13:33:48
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