Support Board
Date/Time: Wed, 04 Oct 2023 12:14:33 +0000
rithmic data enabling request
View Count: 174
[2023-06-02 04:51:39] |
User206972 - Posts: 10 |
i have subscribed for sierra chart trial, i want to connect to apex rithmic connection. i request to please enable it for me so i can use apex rithmic connection.
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[2023-06-02 14:21:50] |
John - SC Support - Posts: 26653 |
We have changed your account so you are now on Package 12 for the remainder of your trial time. This will allow you to connect to your APEX account and get data from it. Refer to the following for how to connect Sierra Chart to your Rithmic account with APEX: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-06-03 08:00:32] |
User206972 - Posts: 10 |
thank you, i am trying to connect to rithmic but server list appears to be empty. i have attached the screenshot. please help.
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[2023-06-05 07:39:43] |
Sierra_Chart Engineering - Posts: 10588 |
Follow the instructions here to update that list: Rithmic Trading Platform Service: Setup Instructions Steps 7 through 10. Just go through the procedure again. If you have a problem again let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-05 07:40:11
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