Support Board
Date/Time: Sun, 25 May 2025 13:23:13 +0000
The link between Sierra and Rithmic Trader Pro is not working
View Count: 594
| [2023-05-30 04:53:02] |
| trader2017 - Posts: 117 |
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This is the first time this has happened, I’m trading through a simulated account with RTrader and I could not change an existing order, so I exited Sierra, restarted the computer, still didn’t work, so installed current version of Sierra, restarted computer, and it still didn’t work. I had to go into the RTrader application to close the order. And now I’m not able to initiate any new orders in Sierra.
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| [2023-05-30 05:06:54] |
| trader2017 - Posts: 117 |
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I just noticed that under the Trade menu, Trading Locked had a checkmark next to it, when I unchecked it, I could then place a new trade.
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| [2023-05-30 05:29:31] |
| Sierra_Chart Engineering - Posts: 19695 |
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Ok this is considered resolved then.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-30 05:29:36
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