Support Board
Date/Time: Sun, 25 May 2025 13:15:00 +0000
Connected to live data successfully. However, all charts seem to be frozen?
View Count: 348
| [2023-05-29 03:16:51] |
| Cammill - Posts: 1 |
|
Connected to live data successfully. However, all charts seem to be frozen? DOME, price chart, VWAP, etc. I'm using service package 5 base advanced. Service is renewed and up to date. I have reloaded and recalculated all charts. Global Settings-Symbol Settings-UPDATE FROM SERVER also not working. Restarting computer didn't work either. Everything has been working fine up until today. What am I missing? |
| [2023-05-29 03:18:01] |
| doctor10 - Posts: 82 |
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same problems here. Glad I'm not alone.
|
| [2023-05-29 08:09:12] |
| Sierra_Chart Engineering - Posts: 19695 |
|
We do not know what symbol you are referring to but the issue almost certainly would have to do with the holiday this Monday.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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