Support Board
Date/Time: Sun, 11 May 2025 08:47:20 +0000
Email Alerts Stopped Working
View Count: 314
| [2023-05-25 01:40:22] |
| NeoVision - Posts: 44 |
|
Hello Support team, Hope you're doing well. I've been able to get my alerts via email using the built-in Alert section under General Settings. However, it seems to have stopped working today suddenly. I just updated it to the latest version as well, but it's still the same. I did a search and it looks like there was no thread about this before. These alerts are coming from a chartbook that I am running from a Sub Instance. Under the Alert Manager log. It shows: Type: Error Source: Web service response Alert Text: Alert message error: {"Error":"Invalid Get Request"} Thank you. |
| [2023-05-25 13:45:08] |
| John - SC Support - Posts: 39699 |
|
This should be fixed now. Let us know if you are still having an issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-25 14:31:32] |
| NeoVision - Posts: 44 |
|
Thanks, John. I just checked the logs and you're right - it seems to have resolved itself last night around midnight ET. |
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