Login Page - Create Account

Support Board


Date/Time: Sun, 25 May 2025 18:44:08 +0000



Optimizing For Poor Connectivity Conditions - Low Bandwidth Mode

View Count: 435

[2023-05-22 03:52:44]
User624595 - Posts: 243
We have an internet service issue and will be operating and intraday trading on usb tethered mobile 4G data until service is restored. The connection may vary from 5-50mbps, average in the middle, latency 100-250 ms, with variance, possibility of disconnects.

Using Denali feed, have set intraday data storage time unit to 10 seconds, remote buffer delay to 200 ms, compression to High, market depth is top of book 1 level. Markets are quiet overnight, detailed logging seems to show:

"Denali Data Feed | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=11, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=200, ServerSendBufferSizeInBytes=219, ActualMessageDelay=0.1 seconds, DataCompRatio=3.54, UncompressedBytes=40211307, CompressionTime=0.284004(secs), NumCompressions=17188, Source=10.10.20.73 | 2023-05-22 03:11:44.813
"

Any other settings appropriate?

Is there still a low bandwidth option available/where?

If symbols are only being charted in a subinstance, do they still need to be on both intraday file update lists in sub and main instances, to ensure data is already downloaded for them?
Date Time Of Last Edit: 2023-05-22 07:12:35
[2023-05-22 08:29:32]
Sierra_Chart Engineering - Posts: 19695
You are doing just fine. The bandwidth that you have is sufficient. We do not see any problem here.

There is nothing else you need to do.

No only the sub instance:
If symbols are only being charted in a subinstance, do they still need to be on both intraday file update lists in sub and main instances

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account