Support Board
Date/Time: Tue, 13 May 2025 18:16:55 +0000
Symbol is Unknown
View Count: 1431
| [2014-06-26 22:19:24] |
| User75832 - Posts: 9 |
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Index Symbols selected from "FS" (find symbol) dropdown menu) are returning a "Symbol Unknown" box instead of the desired chart. What is the cause of this? Symbols used: ($IVX, $IXM) |
| [2014-06-26 23:03:30] |
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These are only available when subscribing to the Sierra Chart Exchange Data Feed: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php You will be able to get a Historical Daily chart for these symbols without subscribing to the data feed if you are on package 3 or 5. Let us know if you can do that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-26 23:04:19
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