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Date/Time: Fri, 29 Mar 2024 15:02:01 +0000



Symbol is Unknown

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[2014-06-26 22:19:24]
User75832 - Posts: 9
Index Symbols selected from "FS" (find symbol) dropdown menu) are returning a "Symbol Unknown" box instead of the desired chart. What is the cause of this?

Symbols used: ($IVX, $IXM)
[2014-06-26 23:03:30]
Sierra Chart Engineering - Posts: 104368
These are only available when subscribing to the Sierra Chart Exchange Data Feed:
http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php

You will be able to get a Historical Daily chart for these symbols without subscribing to the data feed if you are on package 3 or 5. Let us know if you can do that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-06-26 23:04:19

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