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Direct MessagesDate/Time: Tue, 23 Apr 2024 17:07:58 +0000
Connecting problem
View Count: 1196
| [2014-06-26 13:29:04] |
| User86787 - Posts: 5 |
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Hello, I have a problem connecting to my Striker/ OEC data with my Sierra. Can you help me, please? Thank you! Jiri Lovetinsky
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| [2014-06-26 13:30:45] |
| User86787 - Posts: 5 |
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Software version: 1148 | 2014-06-26 08:19:07 Usage end date: 2014-09-26 | 2014-06-26 08:19:07 Enabled for: Advanced Features. | 2014-06-26 08:19:07 Enabled for: Advanced Features 2. | 2014-06-26 08:19:07 Enabled for: Sierra Chart Historical Data Service. | 2014-06-26 08:19:07 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-06-26 08:19:07 Active service: OEC FIX/FAST | 2014-06-26 08:19:07 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-06-26 08:19:07 2014-06-26 08:19:07 Local computer clock time | 2014-06-26 08:19:07 2014-06-26 13:19:07 GMT time | 2014-06-26 08:19:07 2014-06-26 08:19:07 Time zone adjusted time | 2014-06-26 08:19:07 Time difference to server time: 1 seconds. | 2014-06-26 08:19:07 Program path: C:\SierraChart\ | 2014-06-26 08:19:07 Data Files path: C:\SierraChart\Data\ | 2014-06-26 08:19:07 OS Version Number: 5.1 | 2014-06-26 08:19:07 Checking for new symbol settings for oec | 2014-06-26 08:19:07 Symbol settings are up-to-date for oec | 2014-06-26 08:19:07 Checking for large (over 250 MB) intraday data files to move data out of. Please wait.... | 2014-06-26 08:19:09 Completed checking of 1 Intraday data files (*.scid). | 2014-06-26 08:19:13 OEC FIX/FAST - Connecting to trading server sim.openecry.com:9300. | 2014-06-26 08:19:16 Resolved address sim.openecry.com to IP 64.94.37.207 | 2014-06-26 08:19:16 The network socket is connected. | 2014-06-26 08:19:17 OEC FIX Trading: Sending the Logon message. | 2014-06-26 08:19:17 Socket closed. No error. | 2014-06-26 08:19:17 Socket has been shutdown and closed. | 2014-06-26 08:19:17 OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2014-06-26 08:19:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-26 08:19:17 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-26 08:19:17 Disconnected from Open E Cry. | 2014-06-26 08:19:17 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-26 08:19:17 OEC FIX/FAST - Connecting to trading server sim.openecry.com:9300. | 2014-06-26 08:19:20 Resolved address sim.openecry.com to IP 64.94.37.207 | 2014-06-26 08:19:20 The network socket is connected. | 2014-06-26 08:19:20 OEC FIX Trading: Sending the Logon message. | 2014-06-26 08:19:20 Socket closed. No error. | 2014-06-26 08:19:20 Socket has been shutdown and closed. | 2014-06-26 08:19:20 OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2014-06-26 08:19:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-26 08:19:20 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-26 08:19:20 Disconnected from Open E Cry. | 2014-06-26 08:19:20 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-26 08:19:20 OEC FIX/FAST - Connecting to trading server sim.openecry.com:9300. | 2014-06-26 08:19:23 Resolved address sim.openecry.com to IP 64.94.37.207 | 2014-06-26 08:19:23 The network socket is connected. | 2014-06-26 08:19:23 OEC FIX Trading: Sending the Logon message. | 2014-06-26 08:19:24 Socket closed. No error. | 2014-06-26 08:19:24 Socket has been shutdown and closed. | 2014-06-26 08:19:24 OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2014-06-26 08:19:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-26 08:19:24 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-26 08:19:24 Disconnected from Open E Cry. | 2014-06-26 08:19:24 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-26 08:19:24 Date Time Of Last Edit: 2014-06-26 20:12:24
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| [2014-06-26 19:00:03] |
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We apologize for the delay. We are working on documentation to explain what to do in this kind of case. We will update this thread when done. Should be about 20 or 30 minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-26 20:13:04] |
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Refer to the documentation here for this kind of problem: http://www.sierrachart.com/index.php?l=doc/openecry.php#OECConnectionProblem These are the relevant messages you are receiving in the log: OEC FIX Trading: Sending the Logon message. | 2014-06-26 08:19:24 Socket closed. No error. | 2014-06-26 08:19:24 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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