Home >> Support Board

Support Board

Date/Time: Fri, 02 Jun 2023 21:59:13 +0000

How to Post a Message for Support

Trade Activity Log not updating

View Count: 110

[2023-05-11 13:49:14] #1 [Go To First Post]
countryboy92 - Posts: 79
My trade activity log does not update by itself after I complete a trade. Each time I have to go in and hit the "Apply" button.

[2023-05-11 14:05:42] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 8678
And you then do see additional rows display after pressing Apply? Are you sure that it is scrolled to the very bottom of the log and the last row highlighted, or top of the log depending upon the sort order. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-11 14:06:01

[2023-05-24 14:37:26] #3 [Go To First Post]
countryboy92 - Posts: 79
I'm in Non-sim and after a trade is completed (and this is with only 1 or 2 trades in the Trade Activity Log), the trade results do not show (I'm in [*Trades] menu. Each time I have to hit the "Apply" button to see the latest trade result line item show up.

[2023-05-26 09:15:14] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 8678
Is there a check mark by 'Edit >> Disable Statistics, Trades, Period Tabs' on the Trade Activity Log menu? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-06-02 13:46:45] #5 [Go To First Post]
countryboy92 - Posts: 79
The only check mark I have is "Include begin/end indicators in Trade List"

[2023-06-02 15:42:10] #6 [Go To First Post]
countryboy92 - Posts: 79
Please let me know what is off. In the past, once I enter a trade, a new line opens up on the log with the trade entry and then automatically updates when I close the trade. Now, after I enter and exit a trade, the only way to see the results is by going back to the log and clicking on the apply button.

[2023-06-02 16:22:12] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 8678
Are you able to reproduce this problem when using Trade Simulation Mode?: Trade Simulation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: