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Trial/delayed data vs. Paid SC data

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[2023-05-03 12:06:32] #1 [Go To First Post]
User424141 - Posts: 6
Hello I started a Sierra Chart trial, with its delayed CME (euro futures) data. My question is: I see the bid x ask values are not the same as on my other platforms per bar. Lets say I have a 2min bar chart. And on a particular bar theres 305 volume for example, and that data is identical in Sierra and in other the platform (most of the time), but the bidask values are total different (and because of this, the delta is also very different).. Why is this? The delayed data has "faked" bidask values? If I subscribe to paid SC and paid data, bid*ask values will be "normal" ? Thanks

[2023-05-03 13:24:16] #2 [Go To First Post]
User424141 - Posts: 6
Example I attached an image See, volumes are matching, but bidask are very off in Sierra. Sometimes bidask match between the two software though.. Cant figure out what is this... is it because trial/delayed data? Date Time Of Last Edit: 2023-05-03 13:24:51


SCdata.png / V - Attached On 2023-05-03 13:22:42 UTC - Size: 192.99 KB - 50 views

[2023-05-03 16:10:09] #3 [Go To First Post]
John - SC Support - Posts: 31334
It is not because you are on a trial, or due to the delayed data. This is just a difference in data feeds. We certainly stand behind our data and ask that if you want to compare it, you should compare it to the exchange itself and you will find that our data matches. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-05-03 16:34:25] #4 [Go To First Post]
User424141 - Posts: 6
Thanks The difference is very massive, something is wrong somewhere Look at the new image I attach now. Here they are matching... same instrument, same day, it's just from earlier period of the day. I wasnt running SC in that time btw. And data matches perfectly here


Clipboard01.png / V - Attached On 2023-05-03 16:33:18 UTC - Size: 166.49 KB - 53 views

[2023-05-03 16:51:33] #5 [Go To First Post]
John - SC Support - Posts: 31334
Again, we will not compare our data against others. We have seen all kinds of issues with other data feeds, which is why we push our own feed so much. The only thing we will compare against is the actual exchange data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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