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Date/Time: Wed, 24 Apr 2024 08:32:21 +0000

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Weird. Realtime data IB and Denali update but show delayed on chart header

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[2023-05-01 16:19:24] #1 [Go To First Post]
rlotz1 - Posts: 11
I have two systems running SC. One is SC with IB data realtime and the other is SC with Denali realtime data. I just activated the realtime Denali feed and pay exchange fees($7 cme full,nonpro) for two systems. After activation SC/IB data system and SC/Denali system update and chart in realtime ,but now BOTH systems show the [M] symbol in the chart header eventhough everyting is working correctly. Did I miss something in actvating Denali or forget to change a setting? Thanks,Rick.

[2023-05-01 20:40:33] #2 [Go To First Post]
John - SC Support - Posts: 31059
In the installation for which you want to get the IB data, you need to set the option for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds to No. If you change this value, then after you close out of that window, you will then need to select File >> Disconnect followed by File >> Connect to Data Feed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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