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Date/Time: Thu, 28 Mar 2024 19:14:29 +0000



Sierra Chart is outing of memory

View Count: 243

[2023-05-01 03:16:16]
User101919 - Posts: 27
Hi there,
Something happened to my programs Sierra Chart & Teton: I can not open them as well, the RAM its like out of memory.

I didn't download something else.
I didn't change any settings of the programs.

My computer is getting crazy while the program is running and I don't know what to do.

Picture attached below.
Thank you.
imagescdown.png / V - Attached On 2023-05-01 03:15:18 UTC - Size: 43.28 KB - 64 views
[2023-05-01 03:41:15]
Sierra_Chart Engineering - Posts: 13609
First we think it is related to the issue here which we provided a technical notice for (first technical notice) :
2023-04-11: Technical Notice and New NASDAQ Global Indexes Data Feed! | Post: 344121

There are instructions to resolve this. Go through those instructions.

Also we see you are running an older version. You must update to the current version of Sierra Chart. You are using the Teton order routing service and there are critical updates. Instructions to update:
Software Download: Fast Update

This will also resolve the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-05-01 03:42:21
[2023-05-01 15:30:21]
User101919 - Posts: 27
Thank you very much Guys. I have only trades tiny windows issue. attachee photo below.
imageT2.png / V - Attached On 2023-05-01 15:30:16 UTC - Size: 21.18 KB - 49 views

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