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Date/Time: Fri, 26 Apr 2024 04:34:09 +0000



My "cancel ALL" is grey coulour and I can not click it !

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[2014-06-23 15:06:02]
User402474 - Posts: 5
Please check the attachement.
In the trading dom I can ot use the above button, since it is grey .
After closing the sierr-sofort. It remains the same.
Please tell me how to solove the problem ?

Thanks

Date Time Of Last Edit: 2014-06-23 19:34:28
Private File
[2014-06-23 19:32:40]
Sierra Chart Engineering - Posts: 104368
This means there are no open orders for the selected Trade Account.

When you put an order in and before it fills, the Cancel All button will become enabled.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-23 20:57:44]
User402474 - Posts: 5
Sorry I did not described it clearly !

The image is not corrected. Since
I had a bracket order above and below a price and I could not delete it ! It was with gray colour.

Fortunately you have another way without dom to delete it.

My question: what can I do if I do not know another way ?

Thanks

Sincerely

[2014-06-23 22:24:09]
Sierra Chart Engineering - Posts: 104368
There are other ways to cancel an order. Refer to:
http://www.sierrachart.com/index.php?l=doc/doc_TradeWindow.html#Canceling

Another way is through the Trade >> Trade Orders and Positions >> Orders tab.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-06-23 22:24:25

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