Support Board
Date/Time: Tue, 04 Nov 2025 14:23:35 +0000
Trade Service Log Error Code Issue
View Count: 549
| [2023-04-10 15:14:31] |
| User465646 - Posts: 9 |
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Hello - While logged in to Sierra, I am getting the error: HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200 Can you please advise what this error code is/means and how to resolve? I want to ensure that future order placement is not affected. |
| [2023-04-10 15:24:58] |
| Sierra_Chart Engineering - Posts: 21299 |
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You need to update Sierra Chart to resolve this issue. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-10 15:44:22] |
| User465646 - Posts: 9 |
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Thanks, when trying to download the update I am getting this error message for everything it is trying to download: Error: Windows error code 3: The system cannot find the path specified. Any ideas here?
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| [2023-04-10 15:56:29] |
| John - SC Support - Posts: 42743 |
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Refer to the following: Software Download: Resolving 'Access is Denied' Errors For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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