Support Board
Date/Time: Sun, 01 Jun 2025 18:35:42 +0000
Missing Data in Footprint Chart
View Count: 550
| [2023-03-31 20:15:11] |
| David Abrahams - Posts: 17 |
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Please could you help me resolve the iisues with y footprint chart - see attached foto of the missing data in the candles (more extreme erroprs with higher volatility) and attached my current settings - I have tried all the reccommended fixes on the support board. Thank you in advance. Date Time Of Last Edit: 2023-03-31 20:16:38
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 Global settings_Datatradesettings.jpg / V - Attached On 2023-03-31 20:16:24 UTC - Size: 94.6 KB - 113 views Footprint errors.jpg / V - Attached On 2023-03-31 20:16:30 UTC - Size: 294.74 KB - 112 views footprint chart settings.jpg / V - Attached On 2023-03-31 20:16:35 UTC - Size: 151.38 KB - 106 views |
| [2023-03-31 20:17:13] |
| John - SC Support - Posts: 40127 |
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How are you displaying the candle with the Numbers Bars (are you using the options within the Numbers Bars, or are you using a Study/Price Overlay)?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-01 16:19:22] |
| David Abrahams - Posts: 17 |
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Thanks for your reply John... I´m not sure I understand your question... please see attached study settings.. does that help you help me ??
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| study settings.jpg / V - Attached On 2023-04-01 16:18:48 UTC - Size: 155.8 KB - 99 views |
| [2023-04-02 06:50:31] |
| Sierra_Chart Engineering - Posts: 19772 |
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This does not answer the question. We do not know what is drawing that candle on the Numbers Bars. Remove the study that is drawing it. It is not configured correctly.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-02 06:50:46
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