Support Board
Date/Time: Tue, 04 Nov 2025 06:00:06 +0000
[User Discussion] - GBPUSD Not Loading on Custom Chartbooks
View Count: 395
| [2023-03-30 05:20:27] |
| Fleetwood Seager - Posts: 1 |
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Hey there! I'm using custom chartbooks from a third party source (DOM, Cumulative Delta, VWAP, Market Profile) which work fine with CME (real-time) instruments. I can change between different instruments through this exchange with no issue on these chartbooks. My issue is with GBPUSD (FXCM), which I cannot seem to get data on when changing the symbol on these chartbooks. I currently have Service Package 11. Have updated my Sierra Chart. I am using the SC Data - All Services data feed. What am I doing wrong? Thanks! |
| [2023-03-30 06:44:27] |
| Sierra_Chart Engineering - Posts: 21298 |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After this see if you are receiving data for that symbol. Refer to help topic 3.4: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.4 - Not Receiving Real-Time Data From Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-30 06:44:46
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