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Direct MessagesDate/Time: Wed, 24 Apr 2024 01:00:54 +0000
Decimal problem Copper HG/F.US>CPEN14 - Sierra/CQG
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| [2014-06-19 05:48:54] |
| User63475 - Posts: 7 |
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Decimal problem Copper HG/F.US>CPEN14 - Sierra/CQG I have updated to ver 1148 per notice request on restart All charts and DOMS come back good ACCEPT FOR COPPER copper posts as 304.80 as price on chart or DOM this is same problem that temporarily came up this past sunday nite on markets opening without any notice of "street work in progress" or better future "street work in progress and what to do" <<<<<<<< suggestion box. I have followed procedures for Decimal problem Yen - Sierra/CQG posted by Nico within past 24 hours http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps To no avail problem persists rather than posting all the details of what I see I am sure you will see what I have found from the above procedures Please reply with literal step by step procedures for how to correct the problem Thanks for a great platform |
| [2014-06-19 05:57:52] |
| User63475 - Posts: 7 |
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I really do think this platform is very good and I like using it
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| [2014-06-19 09:44:19] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-19 09:47:51] |
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The tick size for copper is now .05. As long as you have applied the updated Symbol Settings to the chart as you have indicated, then you are fine. We have tested now submitting three orders to CQG using the current pricing as you see and the orders are accepted and working properly. Refer to this image: http://www.sierrachart.com/image.php?l=1403171301998.png Also for the record, Silver futures pricing is quoted with four decimal places to the left of the decimal point at current prices. This is just how CQG is quoting the prices according to the exchange data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-19 09:49:09
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| [2014-06-19 11:28:54] |
| User63475 - Posts: 7 |
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Thanks for your reply, I have both the chart and DOM showing price as 306.XX now as of this moment which matches your screen shot. Part of the confusion is CME posts price as 3.XXXX and this has not changed as of this posting. I spoke to CQG earlier who reports, they do not format data... this is done on platform side. I understood, as packet size is smaller and carries the obvious advantages. Prior to your reply I was using .0005 as min tick size to match CME *************** There is another parameter ....price display format, this must be set to .01 so as to match the format above as 306.XX The old format .0001 will render 306.XXXX, if used this way would it give an exchange error for order entry? Also not sure why this format, 306.XX, will not give a CME exchange error for order entry as I had this problem several weeks ago with the order entry error message saying the decimal place was in the wrong place and order was rejected. ( trying to recall if this was for copper or Nat gas, but then I updated to newer ver. and all was good again ) I might humbly offer as a suggestion that some of us be allowed to beta test upcoming versions that involve charting price correctly or for correct unencumbered order entry. I would have not guessed using .05 as min tick size would be the correct choice basis the CME standard. This way these details can be in place prior to version release. ( to streamline I would not mind new studies or tools be omitted as no one relies on them yet ) My email is not set to send to me currently Thanks agian for your reply and help and a great product. Den |
| [2014-06-19 18:14:48] |
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Also not sure why this format, 306.XX, will not give a CME exchange error for order entry as I had this problem several weeks ago with the order entry error message saying the decimal place was in the wrong place and order was rejected.
You will not get an error because the CQG FIX system is expecting the tick size to be .05. You are definitely not going to have any trouble with order entry right now. What we have done is we have adjusted the price multiplier for CQG copper to .01 which will display the more common format. To get the updated format, which is not necessary for correct order entry, restart Sierra Chart. After that apply the updated symbol settings to the chart following these instructions: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-19 18:15:12
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| [2014-06-19 21:20:44] |
| User63475 - Posts: 7 |
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Thank you
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