Support Board
Date/Time: Tue, 04 Nov 2025 09:19:46 +0000
Unable to connect to SC Data Feed for HKFE
View Count: 416
| [2023-03-29 01:59:18] |
| UserCh123N - Posts: 11 |
|
Hi, error start today morning whereby connection to SC data server for HKFE is refused. Following log for your reference: SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 443 | 2023-03-29 01:39:22.910 DTC Client socket (3) | Creating socket. | 2023-03-29 01:39:22.912 DTC Client socket (3) | New receive buffer size: 5242880 | 2023-03-29 01:39:22.912 DTC Client socket (3) | Connecting to IP: 142.215.18.104. | 2023-03-29 01:39:22.912 Requesting market depth updates for: MHI-202303-HKFE if supported. | 2023-03-29 01:39:25.628 Separate subscription for market depth updates not supported. MHI-202303-HKFE | 2023-03-29 01:39:25.628 HD Request # 7 | Downloading Intraday chart data for MHI-202303-HKFE to the file MHI-202303-HKFE.scid. Service: HongKongFutures.Exchange | 2023-03-29 01:39:51.452 HD Request # 7 | Download start date-time: 2023-03-29 01:39:14.000000. File last date-time: 2023-03-29 01:39:14.008000 | 2023-03-29 01:39:51.452 HD Request # 7 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2023-03-29 01:39:51.452 Socket (5) | Creating socket. | 2023-03-29 01:39:51.452 Socket (5) | New receive buffer size: 5242880 | 2023-03-29 01:39:51.453 Socket (5) | Connecting to IP: 8.18.161.135. | 2023-03-29 01:39:51.453 Socket (5) | Connect event error. Windows error code 10061: Connection refused. | 2023-03-29 01:39:51.641 Socket (5) | CloseSocket call. | 2023-03-29 01:39:51.642 Socket (0) | CloseSocket call. | 2023-03-29 01:39:51.642 Socket (5) | Closed. | 2023-03-29 01:39:51.642 HD Request # 7 | Error downloading historical Intraday data for MHI-202303-HKFE. The network socket has been closed. Retrying download. | 2023-03-29 01:39:51.642 Added historical Intraday data request for MHI-202303-HKFE to the queue. | 2023-03-29 01:39:51.642 Triggering next historical data download in queue. | 2023-03-29 01:39:51.642 Historical data download thread signaled to stop. | 2023-03-29 01:39:51.642 |
| [2023-03-29 05:34:00] |
| Sierra_Chart Engineering - Posts: 21299 |
|
This is now resolved.
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