Support Board
Date/Time: Tue, 04 Nov 2025 05:59:58 +0000
Symbol settings not found for current service
View Count: 787
| [2023-03-28 19:59:39] |
| Statman43 - Posts: 15 |
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I downloaded a .Cht file from Ticino Trader. The name of the file is TicinoTrader_(USE)ES-Delta-Footprint-V2363.Cht All I get when I try to load thi file is Requested symbol was not found. (Internal message: Symbol resolution error for 6AM22-CME: InvalidSymbol) Click for symbol information. Well, clicking the message does nothing, so I looked up the message and was referred to Global Settings >> Symbol Settings. I then tried to look up F.US.MESM23 and follow your instructions in the Help Guide and got nothing found. Can you help my exchange 6AM22-CME for F.US.MESM23 |
| [2023-03-28 20:23:19] |
| John - SC Support - Posts: 42737 |
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Refer to the following for how to change the symbol of a chart: Changing the Symbol of a Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-30 13:56:19] |
| Sierra_Chart Engineering - Posts: 21298 |
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You can also translate the symbols with Edit >> Translate Symbols to Current Service.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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