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Date/Time: Fri, 29 Mar 2024 13:41:57 +0000



Scan - Maximum downloads exceeded

View Count: 1972

[2013-05-01 20:47:26]
JohnnyT__ - Posts: 16
Hello

I was doing my first scan to the market and put all Nasdaq and Nyse symbols on my associated watch list... made a scan but it stoped at some point (F... tickers) displaying :

HD Request # 13 - Notice: Not downloading any data for symbol GVT. Maximum downloads exceeded. | 2013-05-01 16:35:40

Some help guys?
Thanks in advance.

JT
[2013-05-01 21:09:06]
Sierra Chart Engineering - Posts: 104368
You are going to need to get your own subscription to historical market data. Please use the Barchart Data Service:
http://www.sierrachart.com/index.php?l=doc/Barchart.com.php

We cannot provide this large amount of historical data on your Sierra Chart package at the price being paid.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-01 21:09:52
[2013-05-01 21:27:18]
JohnnyT__ - Posts: 16
Ok... Didn´t see that information anywhere.
Is this limitation documented anywhere? Would i be able to accomplish my needs with an account on IB?

Can´t i download/Open charts anymore?
Will i be blocked to download chart data from today?

Tnanks
Date Time Of Last Edit: 2013-05-01 21:39:21
[2013-05-01 21:39:27]
Sierra Chart Engineering - Posts: 104368
You will be able to access more historical data tomorrow.

Interactive Brokers has significantly more Data restrictions. Don't even bother trying with Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-01 21:40:19
[2013-05-01 21:43:27]
JohnnyT__ - Posts: 16
Is this limitation by day period? What´s the limit of downloads of data per day?
This limitation is for the amount of data downloaded or by the number of charts Open/Downloaded?

Can´t find it anywhere in your documentation or in the information of the subscription.


Thanks for the help.
JT
Date Time Of Last Edit: 2013-05-01 21:58:02
[2013-05-02 01:25:04]
Sierra Chart Engineering - Posts: 104368
The limitation is 1000 downloads per day.

Also if you subscribe directly to the Barchart Data Service, you only need the Index data package for 20 USD per month assuming you just need Historical Daily charts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-03 01:25:45]
blueberrycake - Posts: 3
What timezone determines the start / end of a new day for the 1000 download per day limit?
[2013-05-03 01:45:41]
Sierra Chart Engineering - Posts: 104368
Midnight GMT.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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