Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 18:41:59 +0000



Did Not Receive SMS Code for Trial

View Count: 300

[2023-03-18 15:22:45]
SimpleJonTrades - Posts: 2
Hi, Sierra Chart Team!

I just created an account with Sierra Chart and put my phone number in to receive an SMS code. But, I've yet to receive one, so I cannot activate my trial. Could you help?
[2023-03-19 09:36:43]
Sierra_Chart Engineering - Posts: 14014
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-19 15:19:48]
SimpleJonTrades - Posts: 2
It's activated and working. Thank you!

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account