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Date/Time: Tue, 28 May 2024 03:50:47 +0000



Attached orders cancelled but initial order stays.

View Count: 235

[2023-03-10 16:13:45]
User964132 - Posts: 93
Hi,

I made several normal trades today and suddenly my attached orders are directly cancelled when I enter the initial order, but the initial order stays active.
I am with apextraderfunding.com (Rithmic) and each day > 500 USD profit, with minimum drawdown, today I am also up with >500 profit and suddenly this happens.
If I go to trade simulation on, everything works normal, not sure how to fix this?
Regards, N
[2023-03-10 16:35:45]
Sierra_Chart Engineering - Posts: 14526
This is a Rithmic issue. We have been hearing about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-10 16:38:34]
User964132 - Posts: 93
Okay, Thanks for the reply.
Is this an on-going issue, or you just heard about it today?
[2023-03-10 16:47:02]
Sierra_Chart Engineering - Posts: 14526
Just today from other users.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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