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Date/Time: Fri, 29 Mar 2024 00:03:20 +0000



I have account with edge clear but found no way to login into sierra

View Count: 440

[2023-02-26 04:33:52]
User446824 - Posts: 5
Hi, I have a live account with $100 account in Edge Clear as my clearing broker, but im clueless connecting to sierra after readings the documentation, could you please point me a proper ways to connect my account into sierra? thanks
[2023-02-26 04:34:45]
User446824 - Posts: 5
Philip capital as my clearing broker
[2023-02-26 10:35:27]
Sierra_Chart Engineering - Posts: 13611
Follow through the instructions here for Teton order routing and that will be the way to connect:
Sierra Chart Teton Futures Order Routing: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-03 16:13:46]
User446824 - Posts: 5
Hi, can me and my friend login to my sierra account simultaneously since sierra support 2 machine in package 11?
[2023-03-03 18:28:31]
Sierra_Chart Engineering - Posts: 13611
We would really not recommend that. Each user needs to have their own Sierra Chart account and if your broker would allow it, they could assign your trading account to the other user.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-09 02:54:52]
User446824 - Posts: 5
Thanks. does sierra chart will pro rated my monthly fees if i subcribe today?
[2023-03-09 09:21:04]
Sierra_Chart Engineering - Posts: 13611
The way this works is documented here:
Sierra Chart Purchase and License Information

If you pay for usage time today you get the full number of months you pay for.

We have temporarily activated your account for now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-10 06:52:20]
User446824 - Posts: 5
Meaning to say if i activate on 10th March, my next billing will be 10th April. If i choose 1month package?
[2023-03-10 08:10:30]
Sierra_Chart Engineering - Posts: 13611
The next billing will be at least 31 days into the future but it will be more than that because your current ending date is 2023-03-24 and the 31 days are added on to that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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