Support Board
Date/Time: Mon, 15 Dec 2025 11:31:35 +0000
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| [2023-02-23 15:01:00] |
| User556972 - Posts: 1 |
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Hello, I have put my user name and password from amp and cqg but my charts won't load....
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| [2023-02-23 16:06:06] |
| John - SC Support - Posts: 43443 |
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If you just changed your Current Selected Service to CQG from another setting, then you need to update the symbols in your chart. Each service uses a different set of symbols. Please open your Chartbooks and then select Edit >> Translate Symbols to Current Service and this should resolve your issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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