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Date/Time: Thu, 02 May 2024 21:40:10 +0000

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delayed data even with connected ironbeam acc

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[2023-02-13 15:23:48] #1 [Go To First Post]
TradingWithMannerz - Posts: 3
hello, I still have delayed data after paying and doing everything that is suggested. when i change data service it says no account connected yet my CME documents and all are approved and data is active. need to solve this asap please.

[2023-02-13 17:44:21] #2 [Go To First Post]
John - SC Support - Posts: 31332
Make sure that IronBeam has you setup to use the Teton Order Routing Service and not some other service. If they have you on some other service, then let them know that you want to be on the Teton Order Routing Service. If you are definitely setup for the Teton Order Routing Service, then let them know that your account is not setup yet and your Sierra Chart is not able to connect to your account. Have them double-check the setup for your account to ensure it is setup properly. Also, make sure you have gone through the setup steps to connect your account. Start at Step #6 at the following link: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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