Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 23:29:58 +0000



Random Candle Start

View Count: 912

[2014-06-09 19:54:18]
GCAdmin - Posts: 35
Could you please explain why for the past two weekends, I am getting a candle that is starting even though my chart settings are set to NOT load weekend data? I have attached a screenshot. It is causing concern to some that their studies are not showing correct indications because it compensating for this random candle.Is there a reason that it is showing up? How could I get rid of it? It is showing up on all Intraday Daily chart pairs. It just appeared last weekend so I figured I would see what it did this weekend and it did it again. Please help.
Private File
[2014-06-09 22:44:12]
Sierra Chart Engineering - Posts: 104368
We have discovered why this is happening. We are going to be implementing a solution to this, this evening for it.

Tomorrow morning you will need to re-download the data from before those empty bars by right clicking on the chart before those bars and selecting Delete and Download Data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-10 17:32:08]
GCAdmin - Posts: 35
Thank you.
[2014-06-11 01:37:15]
Sierra Chart Engineering - Posts: 104368
We have not completely solved the problem yet. This will be done by morning.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account