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Date/Time: Mon, 29 Apr 2024 04:11:52 +0000



Ver 2479 does not work with IBKR

View Count: 437

[2023-02-02 22:27:36]
User1967 - Posts: 34
I just updated to Ver 2479 and the orders are not transmitted to the IBKR - TWS anymore .... although being shown in the Trade Window ... after several tries I re-installed the previous version 2466 and everything is back to normal ...

Please look into this issue so that latest version could be installed ...

Regards,

G. H. Sabri
[2023-02-03 14:36:00]
Sierra_Chart Engineering - Posts: 14126
We are aware of this and we are still working on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-02-05 06:37:08]
User164231 - Posts: 278
Hi team SC, I too have upgraded and changed all future symbols per SC advice. Once placed the future orders disappeared on SC chart but did appear on IBKR as 'un-transmitted'. Is this the same software bug or there is a work around? Thanks.
[2023-02-05 23:43:39]
Sierra_Chart Engineering - Posts: 14126
We are still working on this and should have a release out, before morning.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-02-05 23:43:44
[2023-02-16 15:41:44]
User164231 - Posts: 278
Still not working. Please expedite.
[2023-02-16 18:25:49]
John - SC Support - Posts: 31159
This was done awhile ago. Make sure you are on version 2480 or higher. Refer to the information here:
Notice: Recent Interactive Brokers TWS API Integration Issues
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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