Support Board
Date/Time: Mon, 03 Nov 2025 16:36:16 +0000
Ver 2479 does not work with IBKR
View Count: 712
| [2023-02-02 22:27:36] |
| User1967 - Posts: 34 |
|
I just updated to Ver 2479 and the orders are not transmitted to the IBKR - TWS anymore .... although being shown in the Trade Window ... after several tries I re-installed the previous version 2466 and everything is back to normal ... Please look into this issue so that latest version could be installed ... Regards, G. H. Sabri |
| [2023-02-03 14:36:00] |
| Sierra_Chart Engineering - Posts: 21288 |
|
We are aware of this and we are still working on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-05 06:37:08] |
| User164231 - Posts: 281 |
|
Hi team SC, I too have upgraded and changed all future symbols per SC advice. Once placed the future orders disappeared on SC chart but did appear on IBKR as 'un-transmitted'. Is this the same software bug or there is a work around? Thanks.
|
| [2023-02-05 23:43:39] |
| Sierra_Chart Engineering - Posts: 21288 |
|
We are still working on this and should have a release out, before morning.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-02-05 23:43:44
|
| [2023-02-16 15:41:44] |
| User164231 - Posts: 281 |
|
Still not working. Please expedite.
|
| [2023-02-16 18:25:49] |
| John - SC Support - Posts: 42723 |
|
This was done awhile ago. Make sure you are on version 2480 or higher. Refer to the information here: Notice: Recent Interactive Brokers TWS API Integration Issues For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: