Support Board
Date/Time: Sat, 15 Mar 2025 13:23:15 +0000
Text Display for Study and Text Display for Study From Chart broken in v2476
View Count: 689
| [2023-01-28 17:44:40] |
| User719512 - Posts: 303 |
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Repro: New ES chart Add moving average Add text display for study for the ID1.SG1 (avg) v2466 - shows 4091.07 v2476 - shows 401.0 Furthermore, the Prefix is not displayed correctly either. See screenshots attached to this ticket |
 Sierra v2476 broken text display 1.png / V - Attached On 2023-01-28 17:42:13 UTC - Size: 344 KB - 111 views Sierra v2476 broken text display 2.png / V - Attached On 2023-01-28 17:42:24 UTC - Size: 319.12 KB - 118 views Sierra v2466 text display.png / V - Attached On 2023-01-28 17:44:01 UTC - Size: 202.32 KB - 119 views |
| [2023-01-29 04:10:38] |
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Disable this and restart: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-29 04:10:59
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| [2023-01-29 05:14:35] |
| User719512 - Posts: 303 |
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Hello Sierra, [+] Turning off OpenGL made the charts work. I hope this is not the final solution, as using OpenGL gives me about 2x performance. I am using NVIDIA RTX 2080 with latest driver, 528.24. (Win11 22H2) |
| [2023-01-29 07:59:57] |
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This issue will get resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-30 05:30:22] |
| MattH - Posts: 31 |
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I am experiencing the same issue. I am using version 2476.
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