Support Board
Date/Time: Tue, 04 Nov 2025 01:59:05 +0000
Alert Manager pop up window not working
View Count: 580
| [2023-01-24 17:36:00] |
| Kwill721 - Posts: 24 |
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This recently stopped working and I haven't been able to fix it despite rereading the instructions. I typically use the Chart drawing alerts and set the conditions, and the Alerts Manager window would pop up, telling me what was triggered and I could go directly to that chart. Now I only get the flashing chart drawing when triggered and no alert window to tell me if it's in another chart I've loaded. I seem to have all the settings right; also just installed the latest version of SC. Please advise.
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| [2023-01-24 18:45:26] |
| John - SC Support - Posts: 42737 |
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On the Drawing Alert, make sure the Alert Sound is set to a specific Alert number. Otherwise, if it states No Alert Sound, then you are not going to get a sound, although you should get a notification in the Alert Manager.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-26 23:49:53] |
| Sierra_Chart Engineering - Posts: 21298 |
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Check this particular setting: Global Settings >> General Settings >> Alerts >> Show Alerts Log On Study Alert Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-28 04:55:16] |
| User719512 - Posts: 329 |
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Sounds similar to what I reported here: sc.AddAlertLine(msg, 1) is not opening the alerts log |
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