Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 05:15:44 +0000



TTnet/Russell 2000

View Count: 1082

[2014-06-05 00:58:36]
AC91952 - Posts: 3
Cant live trade the russell 2000 I get this message:

Trade Order Error - TT order update (Rejected). Info: EX: GS_clearingAccountNotFound. Internal Order ID: 13131. Service Order ID: 02338H053. Symbol: R2000 Ind Mini-Jun14-ICE_IPE | 2014-06-04 18:27:22


What so you make of this?


[2014-06-05 02:03:31]
Sierra Chart Engineering - Posts: 104368
Contact your broker/trading service and let them know that when you enter an order for R2000 Ind Mini-Jun14-ICE_IPE you are getting this error message:
Info: EX: GS_clearingAccountNotFound.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account