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Date/Time: Fri, 19 Apr 2024 14:15:55 +0000



Continuous contracts and CTS- missing for some symbols

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[2014-06-04 20:14:59]
Joe Hobart - Posts: 89
Having problems with contract joining using CTS. seems like problems with volume and date based. I have not tried to do yearly, quarterly or monthly charts since the CTS symbol shakeup, so i don't know if this ever worked. Running 1143.

YM, NQ, TF, and SB (ICE sugar)



YMM14/YM.20140600.CME_E [CBV] Yearly #5: Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. | 2014-06-04 15:58:22
NQM14/NQ.20140600.CME_Eq [CBV] Yearly #5: Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. | 2014-06-04 16:04:25\\

Tf and sugar (both ICE) seems to throw all kinds of crazy errors.

SB.20140700.ICE_CO [CBV] Quarterly #6: SB.20130700.ICE_CO price difference to SB.20131000.ICE_CO is 0. | 2014-06-04 16:11:57
Error while getting daily open price with date 2013-09-30 from file. C:\SierraChart2\Data\SB.20131000.ICE_CO.dly. Error: Encountered end of file. | 2014-06-04 16:11:57


[2014-06-04 22:39:59]
Sierra Chart Engineering - Posts: 104368
You need to update the symbol settings by following the instructions here:

http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings


After that you need to go to each chart that is giving this message:
Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart.


And select Chart >> Reload and Recalculate.

For this symbol:
SB.20140700.ICE_CO

Open a new chart through File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-05 00:04:04]
Joe Hobart - Posts: 89
Thank you, this resolved the problem. The Historical Chart Symbol was blank on the broken symbols. update from server fixed it.

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