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Date/Time: Fri, 19 Apr 2024 22:31:29 +0000



Rollover /Data Range In File (yyyy-mm-dd)

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[2014-06-03 20:24:17]
User22414 - Posts: 65

With the change of GBL 201406 to 201409 I do not get "Wailing to Download Historical Data and the Data Range In file is always "unknown to unknown" and the data do not come. What can I do?
[2014-06-03 21:34:43]
Sierra Chart Engineering - Posts: 104368
Looks like a problem with IB providing the data.

Update Sierra Chart to the latest release with Help >> Download Prerelease.

After the update, open a chart again for that symbol.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-04 06:25:52]
User22414 - Posts: 65
PARDON It was only yesterday; today its OK

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